# Anima

> Anima is the integrated care platform built by clinicians, with tools for primary, secondary and neighbourhood care.

This index links to Anima's public website. Product availability and historical announcements should be checked against the linked pages and their dates. Patient support information is not personalised medical advice.

## Products and information
- [Anima](https://www.animahealth.com/): The integrated care platform built by clinicians.
- [About us](https://www.animahealth.com/company): Meet Anima, built by clinicians for healthcare teams.
- [Careers](https://www.animahealth.com/company/careers): Build better tools for healthcare with Anima.
- [Letter from our founder, Dr Shun Pang](https://www.animahealth.com/company/careers/founder-letter): Why we founded Anima.
- [For patients](https://www.animahealth.com/patients): Information for patients using Anima.
- [Refer your practice](https://www.animahealth.com/patients/refer-your-practice): Tell your GP practice about Anima.
- [Compare | Anima](https://www.animahealth.com/compare): Compare your existing practice tools with Anima, one workflow at a time.
- [Your practice ROI](https://www.animahealth.com/roi): Explore the potential impact of Anima for your practice.
- [Contact Anima](https://www.animahealth.com/contact): Contact sales or get support.
- [Book a demo](https://www.animahealth.com/contact/sales): Discuss Anima with our sales team.
- [Assurance and onboarding](https://www.animahealth.com/assurance-onboarding): Plan assurance and onboarding with Anima.
- [Triage and appointments](https://www.animahealth.com/products/primary/triage): Manage patient requests, messaging and appointments.
- [Document processing](https://www.animahealth.com/products/primary/documents): Process clinical documents with Anima.
- [Clinical scribe](https://www.animahealth.com/products/primary/scribe): Support clinical documentation with Anima.
- [AI receptionist](https://www.animahealth.com/products/primary/receptionist): Explore Anima's telephone receptionist.
- [Insights](https://www.animahealth.com/products/systems/analytics): Understand care activity with Anima Insights.
- [Pathways](https://www.animahealth.com/products/secondary/referrals): Manage referrals across care teams.
- [Case Studies](https://www.animahealth.com/case-studies): Discover how healthcare teams use Anima to improve patient access and make more room for care.
- [The latest from Anima](https://www.animahealth.com/blog): Product updates, case studies, news and interviews.

## Policies and assurance
- [Privacy Policy](https://www.animahealth.com/privacy-policy)
- [Terms of service](https://www.animahealth.com/terms-of-service)
- [Accessibility Policy](https://www.animahealth.com/accessibility-policy)
- [Cookie Policy](https://www.animahealth.com/cookie-policy)
- [Anima is a Class I medical device](https://www.animahealth.com/class-1-medical-device)

## Articles
- [Anima vs. Docman: document management for GP practices](https://www.animahealth.com/blog/anima-vs-docman): Anima vs. Docman for NHS GP practices: compare document processing, AI summaries, SNOMED coding and clinical-system integration, with FAQs on switching.
- [Anima vs. Accurx: patient triage, communication and AI scribes](https://www.animahealth.com/blog/anima-vs-accurx): Anima vs. Accurx for NHS GP practices: compare patient triage, messaging, booking and AI medical scribes, with feature tables and practical FAQs.
- [Anima vs. Heidi: AI medical scribes for GP practices](https://www.animahealth.com/blog/anima-vs-heidi): Anima Scribe vs. Heidi for GP practices: compare AI consultation notes, clinical coding, templates and EHR integration, with FAQs on choosing a medical scribe.
- [Anima vs. QuantumLoopAI (EMMA): AI reception for GP practices](https://www.animahealth.com/blog/anima-vs-quantumloop-emma): Anima vs. QuantumLoopAI’s EMMA for NHS GP practices: compare AI telephone reception, request capture and workflow handoff, with FAQs on switching.
- [Anima vs. BetterLetter: clinical document processing for GP practices](https://www.animahealth.com/blog/anima-vs-betterletter): Compare Anima and BetterLetter for GP document processing, clinical summaries, SNOMED coding and workflow integration, with FAQs on switching.
- [Anima vs. eConsult: online consultations and triage for GP practices](https://www.animahealth.com/blog/anima-vs-econsult): Compare Anima and eConsult for NHS GP online consultations, patient triage, messaging and appointment workflows, with FAQs on integration and switching.
- [Anima vs. Patchs: patient triage and online consultations for GP practices](https://www.animahealth.com/blog/anima-vs-patchs): Compare Anima and Patchs for NHS GP patient triage, online consultations, messaging and booking, with FAQs on AI features and switching.
- [Anima vs. X-on Health: AI telephone reception for GP practices](https://www.animahealth.com/blog/anima-vs-x-on-health): Compare Anima AI receptionist and X-on Health Voice Agent for GP telephone requests and workflow handoff, with FAQs on integration and switching.
- [Anima announces its G-Cloud 15 listing](https://www.animahealth.com/blog/anima-g-cloud-15): Our latest procurement announcement for NHS organisations considering Anima.
- [Triage and document processing at Park Leys](https://www.animahealth.com/blog/park-leys-triage-and-documents): Claire and Jodie explain how their 17,500-patient practice uses Anima to handle patient requests and incoming letters.
- [Calls, triage and document processing at Magdalen](https://www.animahealth.com/blog/magdalen-calls-triage-and-documents): Magdalen's experience with Andi, alongside the practice's reported results for triage and document processing.
- [Managing patient demand at Sunny Meed](https://www.animahealth.com/blog/sunny-meed-calls-triage-and-documents): Sunny Meed's team discusses its experience of using Anima for telephone requests, triage and clinical correspondence.
- [Anima Out of Hours with Pritesh Mistry](https://www.animahealth.com/blog/out-of-hours-pritesh-mistry): Join Pritesh Mistry and Dr Ben Walker on 24 September for a conversation about technology between primary and secondary care.
- [Handover with Maggie Fitzsimmons: access and data across an ICB](https://www.animahealth.com/blog/handover-maggie-fitzsimmons): Maggie Fitzsimmons joins Dr Ben Walker to discuss access, data quality and shared technology across primary and secondary care.
- [Meet Anima at HETT Show 2026](https://www.animahealth.com/blog/anima-at-hett-2026): Find the Anima team at Stand H3, ExCeL London, on 29 and 30 September.
- [Anima × OpenAI healthtech hackathon](https://www.animahealth.com/blog/anima-openai-healthtech-hackathon): The programme and sponsor announcements for our healthcare hackathon, scheduled for 12 September 2026 at OpenAI’s London HQ.
- [Introducing Anima Referrals](https://www.animahealth.com/blog/introducing-anima-referrals): Draft Advice & Guidance and referrals using the consultation and patient record, with a shared worklist for follow-up tasks.
- [Introducing Smart Triage](https://www.animahealth.com/blog/introducing-smart-triage): Practice-configured routing and appointment booking, introduced as a pilot in August 2026.
- [How Boroughbury changed its document workflow](https://www.animahealth.com/blog/boroughbury-docs): How Boroughbury Medical Centre reclaimed 20 hours a week from document allocation and helped its coding team work faster.
- [Learning from practices in Norfolk](https://www.animahealth.com/blog/handover-on-the-road-in-norfolk): Lydia, one of our experienced account directors, spent a week visiting practices in Norfolk. Here is what she learnt about primary care along the way.
- [The GP Patient Survey and our impact](https://www.animahealth.com/blog/gp-patient-survey-2026): What the 2026 GP Patient Survey tells us, and what is different about PCNs using Anima
- [Widening rollout of Anima in North Cumbria Primary Care](https://www.animahealth.com/blog/anima-expansion-in-north-cumbria-primary-care): North Cumbria Primary Care expands partnership with Anima to support access, triage and document workflow at scale
- [Embrace the 8am rush with Andi](https://www.animahealth.com/blog/embrace-the-8am-with-andi): Embrace the 8am rush. Andi, Anima's AI receptionist, handles 80% of all inbound calls, resolving hundreds of patient requests by 9am across 45 languages and 100+ clinically validated pathways. Every request comes RAG-scored with full clinical notes.
- [51,058 requests in ten weeks across Derbyshire practices](https://www.animahealth.com/blog/50-000-requests-in-10-weeks-transforming-primary-care-access-with-ai-triage-at-scale): Derby & Derbyshire ICB partnered with Anima to deploy AI-powered triage across GP practices, processing 51,058 requests in just over ten weeks with same-day action for over 80% of cases.
- [A week into Anima: reflections as a former doctor](https://www.animahealth.com/blog/joining-anima-as-a-former-doctor): I joined Anima after working as a doctor in the NHS. Here are my first reflections on what it means to build integrated, people-centred healthcare software.
- [How The Lawson Practice cleared its document backlog](https://www.animahealth.com/blog/how-anima-helped-the-lawson-practice-to-remove-their-document-backlog-forever): How The Lawson Practice reduced its document backlog and improved coding consistency with Anima Documents.
- [Same-day document processing at WellBN without additional hires](https://www.animahealth.com/blog/wellbn-s-document-workflow-transformation-with-anima): How WellBN moved from two-week document backlogs to same-day processing without hiring additional staff.
- [How Wootton Medical Centre changed its document workflow](https://www.animahealth.com/blog/wootton-medical-centre-s-document-workflow-transformation-with-anima): How Wootton Medical Centre improved document processing, coding consistency and staff resilience with Anima.
- [Preparing for October - GP Contract Changes](https://www.animahealth.com/blog/preparing-for-october-gp-contract-changes): A look at the October 2025 contract changes and how practices prepared for all-day online access.
- [Anima - Full Compliance with NHS England AVT Requirements](https://www.animahealth.com/blog/anima-full-compliance-with-nhs-england-avt-requirements): Anima’s published response to the June 2025 NHS England requirements for ambient voice technology.
- [How Bacon Lane Surgery changed its document workflow](https://www.animahealth.com/blog/boosting-patient-safety-practice-resilience-bacon-lane-surgery-s-document-workflow-transformation): How Bacon Lane Surgery changed its document workflow to support coding, clinical safety and team resilience.
- [One PCN’s move to total triage](https://www.animahealth.com/blog/transforming-gp-workflows-one-pcn-s-journey-to-total-triage-with-anima): A primary care network shares its experience of introducing total triage, improving access and supporting patients.
- [From a 900-document backlog to same-day processing](https://www.animahealth.com/blog/900-document-backlog-to-same-day-processing): Lawson and Spring Hill practices share how they reduced document backlogs and supported staff through the change.
- [A clinical coder’s experience of Anima Documents](https://www.animahealth.com/blog/transforming-document-processing-workflows-conversation-with-a-lead-clinical-coder): A lead clinical coder reflects on productivity, training and the practical challenges of changing document workflows.
- [2024 in Review, Part I: A Winning Formula](https://www.animahealth.com/blog/2024-in-review-part-i-a-winning-formula): We're looking back at the highlights of 2024, starting with the work of one of our award-winning practices, Brookside Group Practice. 
- [Six months of total triage at a Hampshire practice](https://www.animahealth.com/blog/transforming-patient-access-in-just-6-months-a-case-study-of-total-triage-using-anima): A Hampshire practice reflects on six months of changes to online access, telephone demand and routine care.
- [Introducing Anima Scribe](https://www.animahealth.com/blog/introducing-anima-scribe): An introduction to Anima Scribe, from consultation notes and clinical coding to saving information to the patient record.
- [Create care workflows for your practice](https://www.animahealth.com/blog/how-to-create-automated-personalised-care-workflow-for-your-gp-practice-in-minutes): Explore how Anima connects document processing, clinical coding and follow-up tasks in configurable workflows.
- [Announcing our Series A](https://www.animahealth.com/blog/announcing-our-series-a): Shun shares the story behind Anima’s $12 million Series A and the team’s plans for integrated care.
- [Your Health Partnership](https://www.animahealth.com/blog/your-health-partnership): Your Health Partnership (YHP) provides care for over 53,000 patients across 6 sites in and around Sandwell in the West Midlands. 
- [Eleanor Cross Healthcare](https://www.animahealth.com/blog/eleanor-cross-healthcare): Eleanor Cross Healthcare is a dual-site GP practice with just over 19,000 registered patients in and around Northampton.
- [Introducing Anima Documents](https://www.animahealth.com/blog/launching-document-processing): An introduction to Anima Documents and its tools for matching patients, summarising letters, suggesting codes and assigning tasks.
- [NHS login integration: a single, secure login and new way to access Anima](https://www.animahealth.com/blog/announcing-our-nhs-login-integration): How NHS login gives patients another way to access Anima without creating a separate account.
- [Introducing Anima Insights](https://www.animahealth.com/blog/anima-analytics-launch-blog): An introduction to Anima Insights and its tools for understanding demand, planning staffing and reviewing performance.
- [Fordingbridge Surgery](https://www.animahealth.com/blog/fordingbridge-surgery): We sat down with Dr. Toby Wallis, Dr. Joanna Dingley and Dr. Charlotte Hillsley from Fordingbridge Surgery in Hampshire to find out more about their experience with Anima.